So, the battle with Evil is supposedly on. Except for Diablo III this Evil is way more real, and it’s name is “Error 37”.
Yet again Blizzard managed to severely underestimate the load. And when hoards of users decided to log in… well… you get “Error 37”. Hardware is expensive, and buying enough for the launch is, apparently, too much to ask.
Official Blizzard CS twitter account keeps on asking people to try again, and errors just keep on coming.
Of course the primary problem is somewhat different. Why demand that people log in even in single-user mode? I bet a sizable number of users would be happy to keep exploring single-player campaigns thus sparing Blizzard total server meltdown. But, I guess, they are too afraid of being behind the times, with multiplayer baked in forever. And the auction houses too, which pretty much precludes being able to collect gear in single mode (“it’ll be hacked!”)
And, of course, when the server craps out with Error 37, you have to
type in paste your password over, and over, and over again. Because, well, who thinks about little UX problems like that?
p.s. So as the launch day comes to an end, Blizzard took the servers down a number of times, for “patching”, “addressing an issue” and so on and so forth. When I was able to connect, ping was jumping up and down like Shaman’s frog, going from green to yellow to red and back in a matter of minutes. And playing on “yellow” is already practically impossible. Mega-fail 🙁